Terms of Service

Welcome to In Surfers Paradise!

We're thrilled to have you join our community of businesses in Australia’s Playground. Before you dive in, let's go over some important terms and conditions that govern your use of our website and services. By signing up for an account or using our services, you agree to abide by these terms. If you have any questions or concerns, feel free to reach out to us at any time.

1. Subscription Plans:

  • We offer both monthly and yearly subscription plans for access to our services. Each plan comes with its own set of features and benefits.
  • Monthly subscriptions are billed on a monthly basis, while yearly subscriptions are billed annually.
  • You may choose to upgrade, downgrade, or cancel your subscription plan at any time.

2. One-Off Services:

  • In addition to subscription plans, we may offer one-off services or products for purchase. Payment for these services or products is required at the time of purchase.

3. Billing and Payments:

  • Payment for your subscription plan or one-off services will be charged to your chosen payment method at the time of purchase.
  • All prices are in AUD and are subject to applicable taxes and fees.
  • By providing your payment information, you authorize us to charge the applicable fees to your payment method.

4. Cancellation Policy:

  • You may cancel your subscription at any time by accessing your account settings on our website.
  • Cancellations are effective at the end of the current billing period.
  • If you cancel your subscription before the end of your current billing period, you will continue to have access to the service until the end of the billing period, and no further charges will be incurred.
  • Please note that cancellations are calculated in whole months. We do not offer prorated refunds for partial months.

5. Refund Policy:

  • For one-off services or products, refunds are only possible if production has not yet commenced. If there is a dispute about the service delivered, we will first attempt to remedy the issue and at all times abide by Australian consumer law.

6. Changes to Terms:

  • We reserve the right to modify these terms of service at any time. Any changes will be effective immediately upon posting on our website. It is your responsibility to review these terms periodically for updates.

7. Termination of Service:

  • We reserve the right to terminate or suspend your account and access to our services at any time, with or without cause, and without prior notice or liability.

8. Privacy Policy:

  • Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and disclose information about you.

9. Contact Us:

  • If you have any questions, concerns, or feedback regarding these terms of service or our services in general, please don't hesitate to contact us.

By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these terms of service. Thank you for choosing In Surfers Paradise! We're excited to have you on board.